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<label class=" required control-label cf_lvl_1_1949663-label " for="helpdesk_ticket_cf_lvl_1_1949663">How may I help you?</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_lvl_1_1949663_69000634966" name="helpdesk_ticket[custom_field][cf_lvl_1_1949663]"><option value="">...</option> <option value="Ask about product">Ask about product</option> <option value="Ask about order status">Ask about order status</option> <option value="Ask about policy">Ask about policy</option> <option value="Ask about your payment">Ask about your payment</option> <option value="Order confirmation">Order confirmation</option> <option value="Re-order the same item">Re-order the same item</option></select><div class="level_2"><label class="required">What's your concern?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_lvl_2_1949663_69000634966" name="helpdesk_ticket[custom_field][cf_lvl_2_1949663]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_lvl_1_1949663_69000634966').nested_select_tag({"data_tree":[["Ask about product","Ask about product",[["Sizing","Sizing",[]],["Material","Material",[]],["New idea/option","New idea/option",[]]]],["Ask about order status","Ask about order status",[]],["Ask about policy","Ask about policy",[["Discount","Discount",[]],["Refund","Refund",[]],["Return","Return",[]]]],["Ask about your payment","Ask about your payment",[["Declined card","Declined card",[]],["Double charged","Double charged",[]],["The refund was not received","The refund was not received",[]],["Transaction not go through","Transaction not go through",[]]]],["Order confirmation","Order confirmation",[["Not Received Order Confirmation","Not Received Order Confirmation",[]],["Other","Other",[]]]],["Re-order the same item","Re-order the same item",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"69000634966","subcategory_id":"helpdesk_ticket_custom_field_cf_lvl_2_1949663_69000634966"}); //]]> </script> </div>
<label class=" required control-label cf_level_1_1949663-label " for="helpdesk_ticket_cf_level_1_1949663">How can we help with your order?</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_level_1_1949663_69000957131" name="helpdesk_ticket[custom_field][cf_level_1_1949663]"><option value="">...</option> <option value="Cancel Order">Cancel Order</option> <option value="Change Order Details">Change Order Details</option></select><div class="level_2"><label class="required">Your Request Details (Reason cancelation if you request cancel order)</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_level_2_1949663_69000957131" name="helpdesk_ticket[custom_field][cf_level_2_1949663]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_level_1_1949663_69000957131').nested_select_tag({"data_tree":[["Cancel Order","Cancel Order",[["I don't need it anymore","I don't need it anymore",[]],["The delivery time is too long","The delivery time is too long",[]],["I need to change order","I need to change order",[]],["I need to update shipping information","I need to update shipping information",[]],["The order was duplicate","The order was duplicate",[]],["Other","Other",[]]]],["Change Order Details","Change Order Details",[["Modify shipping address","Modify shipping address",[]],["Modify billing address","Modify billing address",[]],["Change email/ phone number","Change email/ phone number",[]],["Modify artwork","Modify artwork",[]],["Modify product ( size/ color)","Modify product ( size/ color)",[]],["Add more items","Add more items",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"69000957131","subcategory_id":"helpdesk_ticket_custom_field_cf_level_2_1949663_69000957131"}); //]]> </script> </div>
<label class=" control-label cf_customer_request_1949663-label " for="helpdesk_ticket_cf_customer_request_1949663">Your Request</label> <div class="controls "> <select class=" dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_customer_request_1949663]" id="helpdesk_ticket_custom_field_cf_customer_request_1949663"><option value="">...</option> <option data-id="69000960562" value="I want to replace">I want to replace</option> <option data-id="69000960563" value="I want to refund">I want to refund</option></select> </div>
<label class=" required control-label cf_choice_1949663-label " for="helpdesk_ticket_cf_choice_1949663">Review</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_choice_1949663_69000957133" name="helpdesk_ticket[custom_field][cf_choice_1949663]"><option value="">...</option> <option value="Good Review">Good Review</option> <option value="Bad Review">Bad Review</option></select><div class="level_2"><label class="required">Review</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_issue_1949663_69000957133" name="helpdesk_ticket[custom_field][cf_issue_1949663]"><option value="">...</option> </select></div><script> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_choice_1949663_69000957133').nested_select_tag({"data_tree":[["Good Review","Good Review",[]],["Bad Review","Bad Review",[["Product Quality","Product Quality",[]],["Shipping","Shipping",[]],["Customer Service","Customer Service",[]],["Other","Other",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"69000957133","subcategory_id":"helpdesk_ticket_custom_field_cf_issue_1949663_69000957133"}); //]]> </script> </div>
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