VERVE Fitness Reviews

2,675  Excellent
TrustScore 5 out of 5

4.8

In the Fitness Equipment Store category

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Reviews4.8

2,675 total


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Rated 5 out of 5 stars

Happy customer

I researched and ordered online then picked up from the Goldcoast store.

Quality of all items was good. They look good, feel nice to use and seem built to last. I've already started researching my next purchase.

Date of experience: April 14, 2024

Reply from VERVE Fitness

H Pablo,
Thank you for your great review! We're thrilled to hear that you had a positive shopping experience with us, from researching and ordering online to picking up your items from our warehouse.
We're especially glad to know that the quality of our items met your expectations. We strive to provide products that not only look good but also feel nice to use and are built to last. Your feedback affirms the hard work we put into ensuring this.
It's exciting to hear that you're already researching your next purchase. We can't wait to serve you again and we hope to continue meeting your expectations.
Team VERVE


Rated 5 out of 5 stars

What an amazing company to deal with.

What an amazing company to deal with.
Delivery was easy and super quick Purchased on Friday I had the Runner delivered on Monday and up and running by Tuesday. Assembly very easy took less than 20 minutes.

Date of experience: April 11, 2024

Reply from VERVE Fitness

Hi Gilian,
Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our company. Your feedback about the quick delivery and easy assembly of the Runner is greatly appreciated. We always strive to provide the best service to our customers. Enjoy your new Runner and please don’t hesitate to reach out if you need anything else.
Team VERVE


Rated 5 out of 5 stars

Great Proactive Service…

As a regular customer of Verve I love how proactive the staff are. They follow up and make the order and delivery process easy. Peter helped with my questions and organised everything seamlessly.
Ken, Activ8ME Fitness

Date of experience: April 11, 2024

Reply from VERVE Fitness

Hi Ken,
Thank you for your kind review and continued patronage.
We promise to continue to deliver the service you've come to expect.
Team VERVE.


Rated 5 out of 5 stars

Staff member Nathan

Nathan, promptly emailed me with an adjusted shipping cost and further discount on accessories saving hundreds of dollars on my original order. Great customer service.

Date of experience: April 21, 2024

Reply from VERVE Fitness

Hi Nicholas,
Thank you for taking the time to leave such a positive review. We’re thrilled to hear that you had a great experience with our customer service. We always strive to provide the best service to our customers, and it’s rewarding to know that we were able to help you save on your order. Your feedback is greatly appreciated and will be shared with the rest of our team.
We look forward to serving you again in the future.
Team VERVE


Rated 5 out of 5 stars

Great products and service

I bought three kettle bells from Verve and I am very happy with the quality. They were also able to help with postage costs and delivery interstate was pretty quick. Definitely recommend Verve fitness.

Date of experience: March 31, 2024

Reply from VERVE Fitness

Hi Noni,
Thank you so much for your positive feedback and for recommending VERVE Fitness. We are thrilled to hear that you are happy with the quality of our kettle bells and that our service met your expectations.
We always strive to provide excellent customer service, and we’re glad that we could assist with the postage costs and ensure a quick delivery for you. Your satisfaction is our priority, and your review reaffirms the hard work we put in every day.
Thank you once again for your kind words. We look forward to serving you again in the future!
Team VERVE


Rated 5 out of 5 stars

Nathan was super helpful with the sale…

Nathan was super helpful with the sale & offered Amazing shipping rates to my location in regional Victoria. I will 100% shop with Verve again.

Date of experience: April 15, 2024

Reply from VERVE Fitness

Hi Greg,
Thank you so much for your kind words. We’re thrilled to hear that you had a positive experience and that our shipping rates met your expectations. Your satisfaction is our top priority, and we’re delighted to know that you’ll be shopping with VERVE again. We look forward to serving you in the future!
Team VERVE 👍


Rated 5 out of 5 stars

The ease of communication and the huge…

The ease of communication and the huge effort to make a discount here and there to make it achievable, remembering you as a customer, and the quality products, thanks Seb.

Date of experience: April 19, 2024

Reply from VERVE Fitness

Hi Jamie,
We are glad to read your review and are grateful that you took the time to write such an amazing testimonial. It's customers like you that make our job worthwhile!
We're glad to know that our communication and efforts to help you out were appreciated. We always aim to deliver the best quality products and it's rewarding to hear that we're achieving that goal.
Thank you once again for your kind words. We can't wait to have the opportunity to serve you again.
Team VERVE


Rated 5 out of 5 stars

Have used Verve for years

Have used Verve for years, always great products and great service. I don't mind paying for the shipping from Qld down to Vic for their quality kettlebells!

Date of experience: April 04, 2024

Reply from VERVE Fitness

Hi Setu,
Thank you so much for your kind words and continued support over the years. We’re thrilled to hear that you’re satisfied with our products and service. Your feedback about our kettlebells is especially appreciated. We understand that shipping costs can be a concern, and we’re grateful for your understanding in this matter. We promise to continue providing high-quality products and exceptional service.
Thank you once again for choosing Verve. We look forward to serving you in the future.
Team VERVE


Rated 5 out of 5 stars

Very helpful staff, Great equipment.

Very helpful staff. Easy to use website. Great equipment. Everyone knows VERVE.

Date of experience: April 15, 2024

Reply from VERVE Fitness

Hi Gaganjit,
Thank you for your kind words and for taking the time to share your experience with us.
Our team strives to provide the best service possible, and it's always rewarding to hear positive feedback. We're also glad to know that you found our website easy to use. We've put a lot of effort into making it user-friendly, and it's great to hear that it's working.
As for everyone knowing VERVE, we're proud to have built a strong reputation and we're grateful for customers like you who spread the word about us.
Thank you once again for your review. We look forward to serving you again soon.
Team VERVE


Rated 5 out of 5 stars

Love the service here

Love the service here. Great products with excellent customer support. My first stop for all fitness accessories. Even had a bench delivered all the way to Cairns.

Date of experience: March 26, 2024

Reply from VERVE Fitness

Hi Liz,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying our products and customer service. It’s our pleasure to be your go-to for fitness accessories. We’re glad to hear that your bench reached you all the way in Cairns. We look forward to continuing to serve you in the future!
Team VERVE


Rated 5 out of 5 stars

The team at verve fitness have amazing…

The team at verve fitness have amazing products and amazing service. Every time I interact with them, it's clear they genuinely care about their products and the people using them.

Date of experience: March 26, 2024

Reply from VERVE Fitness

Absolutely, here's a different approach:

Hi Nathan,
We are wrapped to read your review! It's heartening to know that our dedication to delivering top-notch products and service is recognised and appreciated.
Your feedback is a testament to our team's pursuit of excellence.
We are grateful for your kind words and promise to continue providing the high-quality service you've come to expect from us.
Team VERVE


Rated 5 out of 5 stars

Legen gave us free shipping on…

Legen gave us free shipping on calibrated plates, as we are a regular customer. This is customer service!

Date of experience: April 11, 2024

Reply from VERVE Fitness

Thank you very much for your kind words. We'll strive to continue to give you the best service possible.
Team VERVE


Rated 5 out of 5 stars

Great customer service!

Was going through with an order until I saw shipping costs. Was expecting shipping to be high due to weight, but someone reached out to me and gave me a discount on shipping! Very much appreciated.

Date of experience: March 09, 2024

Reply from VERVE Fitness

Jamie,
Thank you for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that our team was able to assist you with your order. We always strive to provide the best service to our customers and it’s always rewarding to hear positive feedback.
We look forward to serving you again in the future!
Team VERVE


Rated 5 out of 5 stars

Excellent customer service rung me with…

Excellent customer service rung me with details of order went above what is expected

Nathan deserves a pay rise

Date of experience: March 26, 2024

Reply from VERVE Fitness

Hi Jacob,
We truly appreciate your positive review and look forward to helping you again some day soon.
Team VERVE


Rated 5 out of 5 stars

Everything to do with purchasing my…

Everything to do with purchasing my equipment from Verve has been a positive interaction. The deal, the communication, the equipment and the delivery were all spot on and I can't fault a single thing.

Date of experience: January 19, 2024

Reply from VERVE Fitness

Hi Michael,
Thank you so much for your positive feedback and for taking the time to post this review. It’s our customers that allow us to constantly improve the way we do business. We’re glad that your experience with us went smoothly and met your expectations.
We’re particularly happy to hear that our team provided you with excellent communication and that you’re satisfied with the equipment you purchased. We strive to deliver the best quality products and services, and it’s always rewarding to hear kind words from our valued customers.
Thanks again for choosing VERVE. We look forward to serving you again in the future!
Team VERVE


Rated 5 out of 5 stars

Craig absolutely a gentleman and knows his stuff

Best experience and service from Craig. He is absolutely gentleman with his help on items and way above excellent customer service on different verve exercise equipment. This guy know his items and it is like listening to a bible of exercises. Only reason I keep coming back to verve . Cheers again Craig you are the best man out there in the fitness industry.

Date of experience: November 15, 2023

Reply from VERVE Fitness

It’s wonderful to hear about your positive experience. Our aim is to use our knowledge to provide excellent customer service and inspiration. Your feedback acknowledges our hard work to strive for excellence. Keep enjoying your fitness journey with VERVE!
Stay Strong
Team VERVE 💪🏼


Rated 5 out of 5 stars

ABSOLUTE QUALITY GYM GEAR!

The team at verve are absolutely fantastic! From the sales team that call and make our home gym dreams a reality (Dan) to their brilliant show room team who never forget us (Craig). The equipment is second to none! Never looses its brand new look and definitely worth its value! Verve equipment is where it’s at for affordable gym gear and friendly helpful staff! Can’t fault them!

Date of experience: November 27, 2023

Reply from VERVE Fitness

Thank you so much Amber. We’re thrilled to hear that our team, have been able to help make your home gym dreams a reality. We take pride in the quality and durability of our equipment, and it’s wonderful to know that you appreciate it as much as we do.

Your feedback about the value and look of our equipment is greatly appreciated. We strive to provide affordable, high-quality gym gear and it’s rewarding to hear that we’re succeeding in that regard.

Our staff will be delighted to hear your praise. We believe that friendly and helpful service is just as important as the products we offer, and your comments affirm that belief.

We can’t thank you enough for choosing VERVE for your gym equipment needs. We look forward to continuing to serve you in the future!

Team VERVE


Rated 5 out of 5 stars

Due to the current sale verve fitness…

Due to the current sale verve fitness has been the best home gym equipment find to date. In regards to the racks verve fitness has a huge range of attachments to achieve the best possible power rack setup anyone could want at an affordable price.

Date of experience: August 18, 2023

Reply from VERVE Fitness

Thank you Noah,
We love offering our customers the best equipment for their needs.
Stay Strong
Team VERVE