2,670 total
What an amazing company to deal with.
Delivery was easy and super quick Purchased on Friday I had the Runner delivered on Monday and up and running by Tuesday. Assembly very easy took less than 20 minutes.
Date of experience: April 11, 2024
Nathan was super helpful with the sale & offered Amazing shipping rates to my location in regional Victoria. I will 100% shop with Verve again.
Date of experience: April 15, 2024
Reply from VERVE Fitness
Hi Greg,
Thank you so much for your kind words. We’re thrilled to hear that you had a positive experience and that our shipping rates met your expectations. Your satisfaction is our top priority, and we’re delighted to know that you’ll be shopping with VERVE again. We look forward to serving you in the future!
Team VERVE 👍
As a regular customer of Verve I love how proactive the staff are. They follow up and make the order and delivery process easy. Peter helped with my questions and organised everything seamlessly.
Ken, Activ8ME Fitness
Date of experience: April 11, 2024
Reply from VERVE Fitness
Hi Ken,
Thank you for your kind review and continued patronage.
We promise to continue to deliver the service you've come to expect.
Team VERVE.
I bought three kettle bells from Verve and I am very happy with the quality. They were also able to help with postage costs and delivery interstate was pretty quick. Definitely recommend Verve fitness.
Date of experience: March 31, 2024
Reply from VERVE Fitness
Hi Noni,
Thank you so much for your positive feedback and for recommending VERVE Fitness. We are thrilled to hear that you are happy with the quality of our kettle bells and that our service met your expectations.
We always strive to provide excellent customer service, and we’re glad that we could assist with the postage costs and ensure a quick delivery for you. Your satisfaction is our priority, and your review reaffirms the hard work we put in every day.
Thank you once again for your kind words. We look forward to serving you again in the future!
Team VERVE
Very helpful staff. Easy to use website. Great equipment. Everyone knows VERVE.
Date of experience: April 15, 2024
Reply from VERVE Fitness
Hi Gaganjit,
Thank you for your kind words and for taking the time to share your experience with us.
Our team strives to provide the best service possible, and it's always rewarding to hear positive feedback. We're also glad to know that you found our website easy to use. We've put a lot of effort into making it user-friendly, and it's great to hear that it's working.
As for everyone knowing VERVE, we're proud to have built a strong reputation and we're grateful for customers like you who spread the word about us.
Thank you once again for your review. We look forward to serving you again soon.
Team VERVE
the shipping method says pickup its a bit confusing
Date of experience: April 14, 2024
Reply from VERVE Fitness
Hi Marcus,
Thank you for your review and feedback. We understand your concern about the wording of the shipping method on our platform.
Our online store is powered by Shopify, a third-party e-commerce platform. The terminology used is determined by Shopify and not by us at VERVE. This is a standard feature across all Shopify-powered stores to maintain consistency and clarity for customers worldwide.
Unfortunately, as a Shopify user, we don’t have the ability to customise these specific terms. We understand that this might cause some confusion, and we appreciate your understanding in this matter.
We are committed to providing you with the best shopping experience possible. If you have any other questions or concerns, please don’t hesitate to reach out.
Team VERVE
Legen gave us free shipping on calibrated plates, as we are a regular customer. This is customer service!
Date of experience: April 11, 2024
Have used Verve for years, always great products and great service. I don't mind paying for the shipping from Qld down to Vic for their quality kettlebells!
Date of experience: April 04, 2024
Reply from VERVE Fitness
Hi Setu,
Thank you so much for your kind words and continued support over the years. We’re thrilled to hear that you’re satisfied with our products and service. Your feedback about our kettlebells is especially appreciated. We understand that shipping costs can be a concern, and we’re grateful for your understanding in this matter. We promise to continue providing high-quality products and exceptional service.
Thank you once again for choosing Verve. We look forward to serving you in the future.
Team VERVE
Love the service here. Great products with excellent customer support. My first stop for all fitness accessories. Even had a bench delivered all the way to Cairns.
Date of experience: March 26, 2024
Reply from VERVE Fitness
Hi Liz,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying our products and customer service. It’s our pleasure to be your go-to for fitness accessories. We’re glad to hear that your bench reached you all the way in Cairns. We look forward to continuing to serve you in the future!
Team VERVE
The team at verve fitness have amazing products and amazing service. Every time I interact with them, it's clear they genuinely care about their products and the people using them.
Date of experience: March 26, 2024
Reply from VERVE Fitness
Absolutely, here's a different approach:
Hi Nathan,
We are wrapped to read your review! It's heartening to know that our dedication to delivering top-notch products and service is recognised and appreciated.
Your feedback is a testament to our team's pursuit of excellence.
We are grateful for your kind words and promise to continue providing the high-quality service you've come to expect from us.
Team VERVE
Was going through with an order until I saw shipping costs. Was expecting shipping to be high due to weight, but someone reached out to me and gave me a discount on shipping! Very much appreciated.
Date of experience: March 09, 2024
Reply from VERVE Fitness
Jamie,
Thank you for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that our team was able to assist you with your order. We always strive to provide the best service to our customers and it’s always rewarding to hear positive feedback.
We look forward to serving you again in the future!
Team VERVE
Great customer service. Quality products and quick delivery. Very happy.
Date of experience: April 05, 2024
Reply from VERVE Fitness
Hi Mark,
We truly value your support.
We'll be sure to continue to provide the service you deserve.
Team VERVE
Excellent customer service rung me with details of order went above what is expected
Nathan deserves a pay rise
Date of experience: March 26, 2024
Reply from VERVE Fitness
Hi Jacob,
We truly appreciate your positive review and look forward to helping you again some day soon.
Team VERVE
Good service, prompt call and a nice discount as a returning customer
Date of experience: April 03, 2024
Reply from VERVE Fitness
Thank you for your kind review. We truly value our loyal customers.
Stay Strong
Team VERVE
Love the equipment
Love the look
Love the messaging
Verve is becoming more “on point” every day
Date of experience: April 05, 2024
Reply from VERVE Fitness
Hi Jay,
We are wrapped to read your review! It’s fantastic to know that our equipment, design, and messaging have resonated with you. Your feedback is a testament to our team’s dedication and passion. Thank you for taking the time to share your experience with us!
Team VERVE
Excellent customer service, very patient and easy to deal with.
Date of experience: March 22, 2024
Reply from VERVE Fitness
Hi Troy,
Thank you for your review. We’re delighted to hear that you had a positive experience with our customer service. Our team strives to provide patient and easy-to-understand assistance, and your feedback affirms the hard work we put in every day. We look forward to serving you again in the future.
Team VERVE
Didn’t appreciate seeing the product purchased be further discounted to 109 the day after purchase, feel like I could have been notified surely you guys plan the discounts advertised.
Date of experience: March 25, 2024
Everything to do with purchasing my equipment from Verve has been a positive interaction. The deal, the communication, the equipment and the delivery were all spot on and I can't fault a single thing.
Date of experience: January 19, 2024
Reply from VERVE Fitness
Hi Michael,
Thank you so much for your positive feedback and for taking the time to post this review. It’s our customers that allow us to constantly improve the way we do business. We’re glad that your experience with us went smoothly and met your expectations.
We’re particularly happy to hear that our team provided you with excellent communication and that you’re satisfied with the equipment you purchased. We strive to deliver the best quality products and services, and it’s always rewarding to hear kind words from our valued customers.
Thanks again for choosing VERVE. We look forward to serving you again in the future!
Team VERVE
Nathan is exceptional, very personable and great to deal with. I trust he’s doing the best for me and my business. Wouldn’t shop anywhere else
Date of experience: February 29, 2024
Reply from VERVE Fitness
Hi Jessica,
Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you found our service exceptional and personable. Your trust in us is greatly appreciated, and we are committed to continue doing our best for you and your business.
We are grateful for your loyalty and look forward to serving you in the future. Please do not hesitate to reach out if you need any further assistance.
Team VERVE
Best experience and service from Craig. He is absolutely gentleman with his help on items and way above excellent customer service on different verve exercise equipment. This guy know his items and it is like listening to a bible of exercises. Only reason I keep coming back to verve . Cheers again Craig you are the best man out there in the fitness industry.
Date of experience: November 15, 2023
Reply from VERVE Fitness
It’s wonderful to hear about your positive experience. Our aim is to use our knowledge to provide excellent customer service and inspiration. Your feedback acknowledges our hard work to strive for excellence. Keep enjoying your fitness journey with VERVE!
Stay Strong
Team VERVE 💪🏼
